luckb's commitment to responsible gaming
Stay safe while having fun — luckb is committed to keeping your gaming healthy and secure. Our tools and support are here for you.
Why is responsible gaming important?
Online casino and betting can be a great source of entertainment — but it is only enjoyable when played within limits. luckb believes that every player's safety is the highest priority. That is why we take responsible gaming policy very seriously for all users in Bangladesh.
Gambling is a form of entertainment — it is not a reliable source of income. Chasing losses by placing bigger bets can lead to financial problems. luckb provides tools and a support system to help you stay away from that situation.
As part of responsible gaming on our platform, we offer deposit limit setting, self-exclusion, time-out, and 24/7 Bengali support. If you ever feel that gaming is getting out of control, please contact us.
Adults only
You must be at least 21 years old to participate at luckb. Accounts belonging to minors are closed immediately.
Our protective tools
Learn about the features luckb offers for your responsible gaming
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. Requests to increase a limit take effect after 7 days, but reducing a limit is instant.
Self-Exclusion
Activate self-exclusion to take a break from the platform for a set period. Options range from 30 days to permanent exclusion. Your account will be completely inactive during this time.
Time-Out Break
Take a time-out from 24 hours up to 6 weeks. Logging in is not possible during this period, but your account is reactivated automatically once the break ends.
Session Time Limit
Set in advance how many hours you will play each day. Once the session limit is reached, luckb will automatically log you out and prompt you to take a break.
Reality Check Reminder
Receive pop-up notifications at set intervals to inform you about your session duration and balance changes — so you can make informed decisions.
24/7 Support
Contact our Bengali live chat support at any time. We are always ready to listen to your concerns and help.
4 steps to set limits
Easily set protective limits from your account settings
Log In
Log in to your luckb account and go to the Profile or Settings menu.
Select Responsible Gaming
Find the "Responsible Gaming" option in Settings.
Choose a tool
Choose whichever you need — deposit limit, self-exclusion, time-out, or session limit.
Confirm
Confirm your choice. Most limits take effect immediately.
Tip: If you have any trouble activating the tools, contact our 24/7 live chat directly. The support team is always ready to help in Bengali.
Warning signs of problem gambling
The signs below indicate that gaming is no longer just entertainment — getting help has become necessary:
- Feeling an urge to bet more after a loss to chase the loss
- Playing beyond your budget by borrowing money or using savings
- Hiding your gaming from family or friends
- Being unable to stop playing, or planning to stop but failing to do so
- Spending excessive time on gaming while neglecting work, family, or social life
- Feeling anxious, irritable, or restless when unable to play
- Trying to use gambling as a solution to financial problems
The golden rules of responsible gaming
Keep these principles in mind before every session:
Set a budget
Decide before you play how much you are prepared to spend — and do not go beyond that.
Set a time limit
Decide how long you will play each day and stick to that limit.
No emotional betting
Avoid playing when you are angry, sad, or under pressure.
See it as entertainment
Do not think of gaming as a source of income — it is purely a form of entertainment.
Age Verification and Protection of Minors
To register at luckb and use any game or betting service, you must be at least 21 years old. Age is verified during account verification, and providing false information will result in the permanent closure of your account. If there are minors in your household, use a PIN or password lock on your device.
Deposit Limit details
At luckb you can set your own daily, weekly, and monthly deposit limits. The minimum deposit is ৳300 — no transaction below this amount will be processed.
Once a limit is set it takes effect immediately. If you wish to increase a limit, the request will take effect 7 days after it is submitted — this delay is intentional, to prevent decisions made in the heat of the moment. Reducing a limit, however, is instant.
Every bKash, Nagad, Rocket, Upay, or bank transfer transaction is automatically counted against your set limit.
Learn about self-exclusion
Self-exclusion is for players who want to keep themselves away from the platform for a longer period. You can choose 30 days, 3 months, 6 months, or permanent exclusion.
During this period, logging in to your account, making deposits, or placing bets will be completely blocked. Promotional emails will also be stopped. Self-exclusion cannot be cancelled while it is active.
For permanent exclusion, the account cannot be reopened. If your family or friends believe you need this support, they can also contact our support team.
Help and contact
If gambling becomes a problem, do not hesitate to ask for help — we are here for you
Live Chat Support
Our trained support team is available 24/7 on Bengali live chat, always ready to listen to and address any concern you have.
Account protection
If you need your account closed or locked immediately, let us know directly via live chat. We will take immediate action.
Privacy guaranteed: All your communications and information related to responsible gaming are kept completely confidential. Your data is protected by SSL encryption.
Responsible gaming FAQ
Find answers to common questions here
Enjoy safely — with luckb
Enjoy entertainment within the responsible gaming policy. Our games, offers, and support are always ready for you.